Frequently Asked Questions
BELOW YOU CAN FIND A LIST OF THE MOST COMMON QUESTIONS OUR CUSTOMERS ASK BEFORE AND AFTER THE PURCHASE.
Collapsible content
1. How long will it take to receive my order?
Processing typically takes 2–3 business days, but handmade items like beaded bracelets may take 7–10 business days. Once shipped, delivery usually takes 2–5 business days depending on USPS.
2. Do you accept returns?
Yes! We accept returns within 3 days of delivery. Items must be in original, unused condition. Buyers are responsible for return shipping costs.
3. Can I cancel my order?
Yes, cancellations are accepted only if the order hasn’t shipped yet. Please contact us as soon as possible.
4. What if I enter the wrong shipping address?
Please double check your address before placing an order. If your package is returned due to an incorrect address, are shipping fee will be applied.
6. Are your items handmade?
Yes! All of our products are hand assembled with careand arenot mass produced. Each piece is thoughtfully crafted, making every order unique. Handmade items will be clearly stated as“handmade” in the product description so you know exactly what you're getting.